Integrating Electronic Health Records into Clinical Workflow: An Application of Human Factors Modeling Methods to Ambulatory Care

From the executive summary, “These recommendations provide a first step in moving from a billing-centered perspective (i.e., focusing
on ensuring maximum and timely reimbursement) to a clinician-centered perspective where the EHR design supports clinical cognitive work,
such as moving from an initial working diagnosis to a formal diagnosis for a complex patient. These recommendations point the way towards a “patient visit
management system,” which incorporates broader notions of supporting workload management, and supporting the flexible flow of patients and tasks.”

Click here to access the report: http://nvlpubs.nist.gov/nistpubs/ir/2014/NIST.IR.7988.pdf


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