Survey finds that Few Patients Use IT Tools To Access Health Data
The survey polled about 1,700 U.S. adults.
The survey found that just 21% of respondents said they use the Web to access their health data. Meanwhile, 10% said they use e-mail and 40% view the data in person.
Further, the survey found that only 36% of respondents said they use electronic health records to keep track of their data, compared with 28% who said they use a paper record.
Regarding appointment scheduling, the survey found that:
- Less than 10% of respondents said they use the Internet, email or text messaging;
- 25% said they schedule appointments in person; and
- 76% said they schedule appointments over the phone.
When it comes to appointment and prescription refill reminders:
- 6% of respondents said they receive text messages from their doctor;
- 22% said they receive email reminders; and
- 48% said they receive phone calls.
According to the survey, millennials were more receptive to using health IT to connect with their providers. For example:
- 71% said they want their doctor to use a mobile application to schedule appointments, share health data and manage preventive care; and
- 60% reported an interest in using telehealth in place of in-person visits (Comstock, MobiHealthNews, 2/12).
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