Healthcare Usability Topics

National Health IT Week Event -- October 3, 2017 | 10am - 12pm ET

National Health IT Week Event -- October 3, 2017 | 10am - 12pm ET

U.S. Department of Health and Human Services
Hubert H. Humphrey Building - Great Hall
200 Independence Avenue SW, Washington, DC

Join ONC for two panels of distinguished public and private sector partners highlighting advancements in interoperability and usability. This event will be hosted by Principal Deputy National Coordinator for Health IT Genevieve Morris and Deputy Assistant Secretary for Health Technology Reform John Fleming, MD.

Usability quote from Health DataPalooza

The first Health Datapalooza of the Trump era was pretty reassuring for people in the health IT community:

Those feelings of relief are mostly down to HHS Secretary Tom Price. The primary takeaway is Price’s commitment to simplify reporting and usability burdens in EHRs.

“The promise of health IT is so great, but we must recognize that a one-size-fits-all, inflexible system for our nation’s patients and physicians simply will not work,” he said, adding that physicians were taking too much time “tapping on screens and keyboards rather than helping patients.”

2015 Edition Certification - Safety-enhanced Design (aka usability)

Healthcare providers that may be interested in upgrading to the latest government-approved electronic health record systems got a signal that the products are in the pipeline, though they may be six or more months away from reaching the market.

The shift to the Stage 3 and 2015 Edition requirements has received push-back from providers, especially with the added complexity of the pending shift by physicians to the new requirements of the Medicare Access and CHIP Reauthorization Act of 2015.

AHRQ Announces Interest in Research on Health IT Safety

Ahrq logo

The Agency for Healthcare Research and Quality is seeking grant proposals to generate new knowledge on health IT safety.

AHRQ is interested in funding applications to conduct research on safe health IT practices specifically related to the design, implementation, usability, and safe use of health IT by all users, including nurses, physicians, patients, and caregivers.

ICDR publishes proceedings from the Accessibility and Usability in Health Information Technology: A Research & Action Conference

ICDR logo

The Interagency Committee on Disability Research (ICDR) has released the proceedings for “Accessibility and Usability in Health Information Technology: A Research & Action Conference to Empower People with Disabilities, Older Adults, and Caregivers”, held on September 17 – 18, 2015.

ONC and the Department of Health and Human Services announce the Provider User-Experience Challenge

The Provider User-Experience (UX) Challenge incents the development of applications that use open, standardized APIs to enable innovative ways for providers to interact with patient health data. This challenge will focus on demonstrating how data made accessible to apps through APIs can positively impact providers’ experience with EHRs by making clinical workflows more intuitive, specific to clinical specialty, and actionable.

The EHRA updates their code of conduct - Here is the section about Usability

Established in 2004, the Electronic Health Record (EHR) Association is comprised of companies that supply the vast majority of operational EHRs to physicians’ practices and hospitals across the United States. The EHR Association operates on the premise that the rapid, widespread adoption of EHRs will, as a key enabler of healthcare transformation, help improve the quality of patient care as well as the productivity and sustainability of our healthcare system.

Jean Piaget & the Usability of Healthcare Software

Jean Piaget was a Swiss psychologist and philosopher known for his epistemological studies with children. His theories of cognitive development helped pioneer the field of developmental psychology and influenced generations of elementary school curriculum.

The usability of healthcare software, or lack thereof, has been a topic of discussion for several years. The problem has become so widespread that the American Medical Association (AMA) has recently issued a framework for improving the ease of use of EHRs that, in part, includes the reduction of 'cognitive load.' Piaget’s theories can be applied to understanding some of the reasons why many EHRs are just too hard to use. They can provide guidance for finding ways to reduce the cognitive workload that so often hinders the user experience of EHR system

Usability in Healthcare impacts Patient Safety

“There is overwhelming evidence that usability of health IT systems impacts patient safety, and is crucial to adoption and effective use. There is a common misunderstanding that usability is only about basic screen design such as font size, color, and layout, but a better understanding is that usability needs to support the needs of clinicians of patients,”

- Raj Ratwani, Ph.D., scientific director at the National Center for Human Factors in Healthcare at the Washington D.C.-based MedStar Health.

Mobile Health Tools Should Be Better Tailored To Meet Patient Needs

Mobile health devices must be designed to meet specific patient needs to improve user engagement, particularly among those with chronic illnesses, according to a study published in the Journal of the American Medical Informatics Association, FierceMobileHealthcare reports (Mottl, FierceMobileHealthcare, 1/24

Targeting EHR Workarounds

Many in the health IT sector and the health professional community view electronic health records as both a blessing and a curse. EHRs have significantly improved documentation and dissemination of patients' clinical information, streamlined certain tasks and improved safety in areas such as medication management. But EHRs also have made some aspects of health care providers' workload more time consuming than in the "paper" days and sometimes compromise patient safety.

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The Usability People would welcome the opportunity to work with you on improving the Usability of Healthcare IT.

For expert Safety-enhanced Design (aka Usability) evaluation of your EHR: contact The Usability People

The Usability People

Together we may save a life! #SafeHealthIT