Usability Testing

Top 10 Healthcare Usability Myths Debunked

Top 10 EHR Usability Myths - Debunked

Here are the Top 10 Healthcare Usability Myths Debunked

Myth # 1 Clinicians are uncomfortable with technology and just need more training.

Fact: Current HIT systems often don’t fit the way end users think and work.

Myth # 2 Put it all on 1 screen to make it easier to use.

Fact: Developers need to understand workflows and tasks to know what information is needed.

Myth # 3 Whoever has the Most features wins.

Fact: Vet your current feature set. Less may be more.

Physician Views on EHRs -- Mixed and Complex

A newly published survey of 1,200 physicians nationwide by the Watertown, Mass.-based athenahealth, which specializes in providing cloud-based based services for electronic health record (EHR), practice management, and care coordination, is revealing a mixed bag of opinions among doctors regarding how well electronic health records (EHRs) are working for them, with a range of views about the efficacy, cost-benefit analysis, and usability, of EHRs. Meanwhile, attitudes towards government involvement in healthcare have become more positive in the past year.

AHA, AMA: Meaningful Use Requirements Should Be Eased

On July 23, 2013, the American Hospital Association and the American Medical Association sent a joint letter to HHS Secretary Kathleen Sebelius asking for greater flexibility in the requirements of the meaningful use program, HealthLeaders Media reports (Commins, HealthLeaders Media, 7/25).

Senate Committee Examines “Meaningful Use”; Panelists Call for Flexibility and Time

Meaningful Use

Health care providers and vendors told a U.S. Senate committee about ongoing challenges in electronic health record (EHR) adoption and argued the federal government should consider delaying the next phase of the “meaningful use” programs and allow flexibility in meeting program requirements. The Medicare and Medicaid EHR Incentive Programs provide incentives to providers that achieve “meaningful use” of EHR and impose penalties on those that do not.

Black Book Rankings: 2013 State of Replacement EHR Market Study

Black Book releases rankings of top EHR solutions

Black Book Rankings has released the "2013 State of Replacement EHR Market Study," the most recent in a series of Black Book™ strategic industry reports focused on the healthcare technology market. The study is a follow up assessment on the status of electronic health record users, all of which indicated deal-breaking dissatisfaction with the current vendor, termed the "Year of the Great EHR Switch" in a previous Black Book poll.

Usability Testing of Electronic Health Record systems EHRs

User-Centered Design: Helping users become Effective, Efficient, and Satisfied

We recommend that EHR vendors follow the ISO 9241-11 standard. ISO-9241 Part 11: (1998) pertains to the extent to which a product can be used by specified users to achieve specified goals with Effectiveness (Task completion by users), Efficiency (Task on time) and Satisfaction (responded by user in term of experience) in a specified context of use (users, tasks, equipment & environments).

Summative testing

Meaningful Use and Usability testing of EHRs

The Office of the National Coordinator for Health Information Technology (ONC) has released a set of new certification and meaningful use requirements for electronic health records (EHRs). These require that EHR vendors include evidence of user-centered design and user test results in their certification submission. To be able to obtain the ONC certification (and meaningful use funding for their customers) EHR vendors must follow a formal User Centered Design (UCD) process and perform summative usability testing on specific areas of the product.

Summative Usability Evaluations of EHRs

The Office of the National Coordinator for Health Information Technology (ONC) has released a set of new certification and meaningful use requirements for electronic health records (EHRs). These require that EHR vendors include evidence of user-centered design and user test results in their certification submission. To be able to obtain the ONC certification (and meaningful use funding) EHR vendors must follow a formal User Centered Design (UCD) process and perform summative usability testing on specific areas of the product.

OSEHRA: Conducting Usability Evaluations for Meaning Use Stage 2 Funding

Healthcare Usability will be presenting at the OSEHRA conference

We are pleased to announce that our talk, "Conducting Usability Evaluations for Meaning Use Stage 2 Funding " was presented at the OSEHRA 2nd Annual Summit.

When: Friday, September 6, 2013 10:30am White Oak Rm B

Where:
Bethesda North Marriott Conference Center

For information on conducting and reporting on the §170.314(g)(3) Safety-enhanced Design Criteria for meaningful use stage two certification see:

ONC has a new certification mark!

ONC Certified HIT

The new mark for certified electronic health records technology was unveiled Wednesday and will appear on EHR products that have been certified by an ONC-Authorized Certification Body, indicating that the product meets the 2014 Edition Standards and Certification Criteria.

Eligible professionals and hospitals must demonstrate meaningful use of EHR technology that has been certified under the ONC Health Information Technology Certification Program to qualify for Medicare and Medicaid EHR incentive payments.

Healthcare Providers Aren't Happy With EHR Systems

The federal government is happy to point out that more than 50 percent of physicians and 80 percent of hospitals are using electronic health record (EHR) systems, with those users having received some $14.6 billion in meaningful use incentives initially allocated in the 2009 stimulus.

Usability is a major part of Meaningful Use Stage 2

Usability is often blamed by physicians' as the root cause of their dissatisfaction with their electronic health record systems (EHRs)

Some of the usability issues are addressed in Stage 2 of the ONC Meaningful Use incentive program.

During that stage, usability has been made part of the certification process. Vendors must go through formal usability evaluations in order to have their products approved as complying with meaningful use.

User Experience and Usability Consultation

Usability Starts with "You" If you are looking for EHR usability resources including usability testing and user experience professionals to help you with EHR safety-enhanced Design evaluation (for Meaningful Use and the ONC 2015 certification) you have come to the right place!

Usability - The effectiveness, efficiency, and satisfaction with which specified users achieve specified goals in particular environments (ISO 9241-11).

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The Usability People work with you on improving the Usability of Healthcare IT.

For expert 2015 ONC Safety-enhanced Design (aka Usability) evaluation of your EHR: contact The Usability People

The Usability People

Together we may save a life! #SafeHealthIT