Summative Usability Testing

Summative usability testing is used to obtain measures to establish a usability benchmark or to compare results with usability requirements. The usability requirements should be task-based, and should tie directly to product requirements, including results from analytic tools such as personas, scenarios, and task analysis.

Safety-enhanced Design evaluations for ONC 2015 Edition Certification

In a public comment on the certification process, Drummond (one of the ONC ATCB's) stated that

"...the usability test effort is not a small undertaking for EHR vendors. In fact, it {is} essentially one of the most difficult criteria to complete."



For expert Usability evaluations of your companies EHR: Contact The Usability People



Usability reports produced by The Usability People adhere to the NISTIR 7742 CCIF format suitable for submission to an ONC-ACB. We can also provide a set of prioritized, detailed, and actionable feedback that you can take directly to your design and development teams for implementation.

MIPS/MACRA Final Rule: A carrot is better than a stick!

With the January 2018 deadline fast approaching and very few EHRs certified for the ONC 2015 Edition Certification, Doctors will get a one year extension so that they can continue to use 2014 edition of EHRs into next year. Instead of getting a 25 percent reduction in their reimbursement payment, those that are using a 2015 edition certified EHR will gain a 10 percent bonus in the meaningful use part of their MIPS payments. Full details are posted in the Federal Register. This post will be updated when we get a chance to read the 1000+ page document.

This is NOT a usability test

UX Fail - Question gives the exact steps needed to complete task

We were recently exploring the new updated Certified HealthIT Product List (CHPL) site (https://chpl.healthit.gov/#/search ) was were shocked that as of today (Jan 11, 2017) there are only 3 Health IT vendors that have products that have been Safety-enhanced Design certified for the ONC 2015 Edition.

We're glad that for most EHRs the usability test performed as part of their certification is posted on the website of the certifying body (eg, Drummond, Infoguard, etc)

ONC releases the 2015 Edition Final Test Method

The 2015 Edition Final Test Method has been posted and can be accessed on the ONC Health IT Certification Program webpage.

The Final Test Method outlines the requirements for evaluating conformance of health IT Modules to the certification criteria defined in the ONC 2015 Edition Final Rule (45 CFR Part 170 Subpart II) published in the Federal Register on October 16, 2015.

EHR Usability Testing Provider

The Office of the National Coordinator for Health Information Technology (ONC)

has released a set of certification and meaningful use requirements for electronic health records (EHRs). These require that EHR vendors include evidence of user-centered design and user test results in their certification submission. To be able to obtain the 2014 or the 2015 Edition ONC certification EHR vendors must follow a formal User Centered Design (UCD) process and perform summative usability testing on specific areas of the product.

EHR Usability Testing Experts

The Office of the National Coordinator for Health Information Technology (ONC) has released a set of certification and meaningful use requirements for electronic health records (EHRs). These require that EHR vendors include evidence of user-centered design and user test results in their certification submission. To be able to obtain the 2014 ONC certification EHR vendors must follow a formal User Centered Design (UCD) process and perform summative usability testing on specific areas of the product.

IT IS WORKING! Industry Seeing Gains in EHR Usability and Safety

Image from Shutterstock

Usability improvements that could enhance patient safety are occurring in electronic health record systems, but not at an acceptable pace and not necessarily for the expected reasons or even the right ones, some industry gurus and researchers report.

ONC: Health IT Adoption, Use Has Improved Patient Safety

The increased adoption of electronic health records and other health IT has improved patient safety, according to an issue brief by the Office of the National Coordinator for Health IT, Health IT Analytics reports (Bresnick, Health IT Analytics, 4/28).

Senators Question HITECH Act's Effect on Care Quality, Costs

In a Health Affairs blog post, a group of Republican senators write, "There is inconclusive evidence that the [HITECH ACT] has achieved its goals of increasing efficiency, reducing costs and improving the quality of care."

Free Webinar (02/25/15): The Importance of User Experience in Health IT

HIMSS NCA Lunch and Learn Webinar - "The Importance of User Experience in Health IT"

The first lHIMSS NCA unchtime webinar of the 2015 will take place on Wed, Feb 25, 2015 12:00 PM - 1:00 PM EST and will focus how to understand what users want and how they want it, and design and build tools and apps that actually get used.

Doctors Raise Concerns About EHR Certification, Call for Changes

A coalition of 35 medical societies led by the American Medical Association sent a letter to National Coordinator for Health IT Karen DeSalvo calling for major changes to the meaningful use electronic health record certification program, The Hill reports.

How to choose a usable EHR

The usability of the system is the probably most important factor in making an informed choice of which EHR to use for your practice. Most every bit of software says that it is easy to use, but how can you choose an EHR that is actually usable?

AMA Unveils Framework Outlining Priorities To Improve EHR Usability

The American Medical Association released a framework outlining eight priorities for making electronic health records easier for providers to use, Modern Healthcare reports (Conn, Modern Healthcare, 9/16).

We've been invited to participate as a member of the Health IT Policy Committee’s Implementation, Usability, and Safety Workgroup

ONC Health IT Logo

Our Chief Experience Officer, Bennett Lauber, has been invited to participate as a member of the Health IT Policy Committee’s Implementation, Usability, and Safety Workgroup.

The draft charge for the workgroup is:

The Health IT Implementation, Usability, and Safety Workgroup will provide input and make recommendations on policy issues and opportunities for improving how health IT is designed, certified, implemented and used to minimize safety risks and leverage data to support improvements in patient care and health outcomes.

No change for Safety-Enhanced Design (aka usability) in ONC MU2.1

Safety-Enhanced Design

ONC proposed a “safety-enhanced design” (SED) certification criterion for the Proposed Voluntary Edition that was unchanged as compared to the 2014 Edition certification criterion.

ONC did, however, solicit public comment regarding whether ONC should modify the certification criterion. Specifically, ONC requested comment regarding whether:

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The Usability People work with you on improving the Usability of Healthcare IT.

For expert 2015 ONC Safety-enhanced Design (aka Usability) evaluation of your EHR: contact The Usability People

The Usability People

Together we may save a life! #SafeHealthIT