Primary Care Physicians' EHR Satisfaction Increasing
Electronic health record satisfaction among primary care physicians has increased over the past six years, according to a report from Black Book Rankings, Clinical Innovation & Technology reports.
Details of Report
For the report, Black Book this year interviewed more than 22,000 health care professionals about their EHR client experience (Pedulli, Clinical Innovation & Technology, 4/14). Respondents were asked to rank EHRs vendors on 18 key performance indicators, including:
- Accessibility;
- Computerized provider order entry;
- Document management;
- Electronic prescribing;
- Interoperability;
- Practice administration;
- Productivity; and
- Reporting and analytics (Black Book release, 4/7).
Report Findings
During the first three months of 2014, only 8% of primary care physicians reported being "very dissatisfied" with their EHR system's ability to lessen workload, compared with 48% who were "very dissatisfied" in 2009, according to the report.
Respondents credited their increased satisfaction to vendors' efforts to improve:
- Promise fulfillment;
- Bolstered client support;
- Meaningful use accomplishments; and
- Improved workflow.
Top-Rated EHRs
Overall, San Francisco-based Practice Fusion earned the highest rankings out of all EHR vendors included in the survey. Other top-performing vendors include:
- Allscripts;
- AmazingCharts;
- Athenahealth;
- Care360 Quest;
- CareCloud;
- CureMD;
- eClinicalWorks;
- Greenway Medical;
- Kareo; and
- Praxis (Clinical Innovation & Technology, 4/14).
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