Satisfaction and usability ratings for certified electronic health record systems have decreased since 2010

Satisfaction and usability ratings for certified electronic health record systems have decreased since 2010, according to a report from the American College of Physicians and AmericanEHR Partners, Medical News Today reports. The report was released this week at the Healthcare Information and Management Systems Society's annual conference.
The report is based on 4,279 responses to multiple surveys of clinicians conducted between March 2010 and December 2012 (Medical News Today, 3/7).
Report Findings
The report found that overall user satisfaction with EHR systems decreased by 12% between 2010 and 2012. During that same time period, the percentage of clinicians who said they were "very satisfied" with their EHR system's ability to improve care fell by 6%.
The report also found that in 2012:
39% said they would not recommend their EHR system to a colleague, up from 24% in 2010;
37% said they were dissatisfied with their EHR system's usability, compared with 23% in 2010;
34% of surveyed clinicians said they were "very dissatisfied" with their EHR system's ability to decrease workload, up from 19% in 2010; and
32% said they had not yet returned to pre-EHR implementation productivity levels, compared with 20% in 2010 (Vaidya, Becker's Hospital Review, 3/6).
Read more: http://www.ihealthbeat.org/articles/2013/3/7/ehr-satisfaction-survey-rel...
The Usability People work with you on improving the Usability of Healthcare IT.
Together we may save a life! #SafeHealthIT